Surgent's Business Writing: Professional & Effective Emails

Overview

Good writing is good business. Studies show that the average business worker receives 121 emails per day. That’s a lot of emails. Are your emails effective? Are they being read? Are they professional and tone-smart? In this course, you will learn techniques and skills to get your emails to stand out and improve their effectiveness and professionalism.

Highlights

• Preparing to write: what is my purpose and objective and who is my audience
• When email is the appropriate communication methodology and when it’s not
• Common email mistakes and how to avoid them
• Proven techniques for writing more efficient, readable, and outcome-focused emails

Prerequisites

None

Designed For

Any CPA interested in writing professional, effective emails.

Objectives

• Organize thoughts to create purposeful, clear, and concise writing
• Understand how to write for your reader
• Practice applying techniques for writing more efficient, readable, outcome-focused emails
• Use an appropriate tone and professionalism in business communications
• Plan for continued improvement and apply learned skills

Preparation

None